Configure SSO for external users with Azure Active Directory B2C in Captivate Prime

New Here ,
Jan 25, 2019

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Hello, I have the need to configure access to Captivate Prime with SSO using Azure AD B2C. I have completed the Azure side but when I do the ACP part, the users are not synchronized and it is not possible to register them through the links of the groups. How is the user of the DA linked to the ACP user?

Is there a guide or tutorial that I can use? I followed the step by step of this link but said that I should contact Adobe technical support to complete the ACP side (Is this true?). Thanks for answers.

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Course settings, SSO configuration

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Engaged ,
Jan 25, 2019

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Are you testing in a trial or a paid account?

If paid, have you worked with Adobe to enable SSO?

(Working with Adobe to enable SSO on a paid account is a simple but required step.)

If your account is not yet a paid account, feel free to contact me and I'll be glad to help get that done.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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New Here ,
Feb 11, 2019

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Hi Claudio,

As discussed in the Ticket to support, this issue is resolved to your satisfaction.

Let me know if you have any question.

Regards,

Pranav Jain

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