Error Message: failed to be uploaded

[JW2020]

I am trying to upload a zipped SCORM 2004 course to Adobe Prime and I keep getting this error message: failed to be uploaded. Reason: An Internal Error has occurred.

I tried two different browsers and re-published the course twice. I even tried another course file that was successfully uploaded yesterday and that one also produced an upload error. There are no special characters in the title. Anyone else experiencing this?

[Debiprasad_Maharana]

Hi,

Thank you for contacting Adobe Captivate Prime Team. 

Kindly share the zip file to test the issue at our end.
In case the file can not be shared here I would request you to contact the Captivate Prime team using the support channels below.

https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime 

Hope to hear from you soon.

Regards,
Debiprasad Maharana
Adobe Inc.