error-server not found

Participant ,
Aug 04, 2016

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i downloaded the Captivate Prime app onto my iPad. For three days I have been trying to access my account but I recieve an error that the server is not found. I tried to talk to the support team but it is closed. I came to the forum... But... I cannot find an answer to my question.

any help will.

Tanx

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1 Correct Answer

Participant , Aug 04, 2016
DHMerritt Participant , Aug 04, 2016
I just spoke to the support team and they said the app is not working with the new update. We have to wait for at least a week.nThis is really not good.Thought u would all like to know.

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Adobe Employee ,
Aug 04, 2016

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Hi Dimitri,

We actually fixed few issues today itself. Could you try again and check if it is working for you.

Thanks

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Participant ,
Aug 04, 2016

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unfortunately it still cannot connect to the server from my iPad app. Still get the same error. Thanks for your quick response.

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Participant ,
Aug 04, 2016

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I just spoke to the support team and they said the app is not working with the new update. We have to wait for at least a week.nThis is really not good.

Thought u would all like to know.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more