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Can an adminstrator update the date of an external certification if say a user inputs it incorrectly? And is there a way for the learner to see the actual date of the certification they inputted?
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Hi,
Thank you for contacting Adobe Captivate Prime Team.
An Administrator does not have an option to modify the certification data.
The completion date is determined from one of the 2 options below.
1. The date of completion submitted by the user.
2. The date when the Manager approves a certificate.
Kindly let me know if any further assistance is required.
Hope to hear from you soon.
Regards,
Debiprasad Maharana
Adobe Inc.
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From all my testing this feature is seriously lacking. You have 2 choices and even those choices are limited.
1 show the completion as the date it was approved. In 99% of the cases that will be a useless date.
2 Take what the learner entered. This is even limited because the learner can not use a date prior to the date the certification was created. So if you create it today you can not enter any external certifications prior to today. Not a great system.
I often wonder if Adobe lets any real users into the process of creating new features?
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Adobe has told me that the way to get around the date issue is through migration. I have not done any testing yet.