Getting reports back from students that quizzes are not consistently performing correctly, cannot replicate

New Here ,
Feb 21, 2018

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Hello!

I'm developing my quizzes in Captivate 2017 and publishing directly to Captivate Prime.

Several of my students have given me similar feedback regarding buggy quizzes.

Things such as:

  • A quiz is skipping certain questions and not letting them answer them
  • A quiz isn't saving all of their answers - when they get to the end and review it says they didn't answer some of the questions that they actually did answer

The things that are confusing me:

  • They are not reporting the problems for the same quizzes or quiz questions.  So a quiz may work for one person and then not for the next.
  • Once I've been able to replicate the problem (it then disappeared again).  But usually I cannot duplicate their problem.

Has anyone experienced similar problems?

Is there a specific browser or device that could cause this problem?

Thanks in advance!

- Hannah

Creative Strategist

EnergyLogic

TOPICS
Course catalog, Instances

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