Help with creating a learning program

New Here ,
Nov 13, 2019

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Hello, 

I'm in the process of creating a learning program for my organization and all of my publish courses are not showing up in my catalog so that I can add them to the program. Is there something I need to enable? I have 34 courses in total created and I'm only seeing 10 of them in the catalog when I'm under the learning programs tab. 

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Course catalog, Learning program

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Engaged ,
Nov 13, 2019

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Often times a course is still in the 'Draft' stage, and cannot be added to a Learning Program until it is 'Published'.

I hope this helps.

 

If you need more feel free to contact me, I'll be glad to help.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156 zweigle@clarix.com

 

 

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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New Here ,
Nov 13, 2019

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Yes, they're all in the published state, so that's the most confusing thing. Is there something I need to turn on to make sure it's 100% published. 

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Engaged ,
Nov 13, 2019

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Just checking, and will be glad to jump into an Adobe Connect meeting to assist if you like.

Did you select 'Edit' so that the catalog of courses appears?

And when you scroll down, do more appear after the initial 9?

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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New Here ,
Nov 13, 2019

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Yeah, jumping into a meeting would be really helpful. 

So I select edit, go to the "catalog" tab and then scroll all they way down, but not all my published courses appear for me to add to the Learning Program. How do we jump into a meeting? 

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Engaged ,
Nov 13, 2019

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Just shoot me an email and we can schedule a meeting. zweigle@clarix.com 

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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New Here ,
Nov 14, 2019

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Thank you so much Walter for your help and fixing my problem! 🙂

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New Here ,
Dec 23, 2019

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How did you resolve this?

I have the same problem, only none of my courses show up in the catalogue. 

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Adobe Employee ,
Jan 06, 2020

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Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

Kindly send us an email to captivateprimesupport@adobe.com with the details of the issue. 

We will help you resolve it ASAP. 

 

Regards,

Debiprasad Maharana

Adobe Inc. 

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