How to disable SSO setting in Captivate Prime?

Adobe Employee ,
Aug 06, 2020

Copy link to clipboard


As an Administrator, on the Getting Started page, click Settings > Login Methods.

For both internal and external users, you can choose Adobe Id and SSO.


  • Internal users: For internal users, you can set Adobe ID or Single Sign-on as a log in mode. 
  • External users: For external users, you can set Adobe ID or Single Sign-On or Captivate Prime ID. If you choose, Captivate Prime ID, external users can log into this account after creating their Captivate Prime username and password.

Note: If there are multiple external profiles set, all profiles can have any one type of login. For example, if login type is Adobe ID, all profiles have to login using Adobe ID only. Each profile cannot have its individual login type.


You can access Captivate Prime application using Adobe ID or by using Single Sign-On. Single sign‑on is a mechanism that allows a user to authenticate once and gain access to multiple applications many number of times. This configuration is not mandatory for the organization.


If your organization has SAML 2.0 based SSO provider, you can use it to configure Captivate Prime application. The configuration is required at your organization level and at Captivate Prime application. If you choose to use SSO, contact Adobe support to receive configuration instructions

SSO configuration







Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Have something to add?

Join the conversation