I have created a bunch of users and after the fact would like to change the profile information for reporting convenience. It looks like changes to existing users is related to changing their role from learner to Author, etc, or deleting them. What do you do to edit the name or profile fields? What if you misspell someone's name?
Have you added the user using CSV ? If yes then you can edit the profile and other fields in CSV and import the updated CSV again in PRIME and it should update the profile, name etc.
I created them as single users, not with a CSV. Am I out of luck then?
You can still add those users (added as single users) in the CSV and upload it. The names will be updated then.
The CSV must contain all the users that are present in your account.