• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Is there a way to edit an existing user in Captivate Prime?

New Here ,
Jan 22, 2016 Jan 22, 2016

Copy link to clipboard

Copied

I have created a bunch of users and after the fact would like to change the profile information for reporting convenience.  It looks like changes to existing users is related to changing their role from learner to Author, etc, or deleting them.  What do you do to edit the name or profile fields?  What if you misspell someone's name? 

TOPICS
Course settings , Learning program

Views

460

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 22, 2016 Jan 22, 2016

Copy link to clipboard

Copied

Hi There,

Greetings..!

Have you added the user using CSV ? If yes then you can edit the profile and other fields in CSV and import the updated CSV again in PRIME and it should update the profile, name etc.

Regards,

Mayank

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 22, 2016 Jan 22, 2016

Copy link to clipboard

Copied

I created them as single users, not with a CSV.  Am I out of luck then?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 24, 2016 Jan 24, 2016

Copy link to clipboard

Copied

LATEST

You can still add those users (added as single users) in the CSV and upload it. The names will be updated then.

The CSV must contain all the users that are present in your account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources