Magento U

New Here ,
May 18, 2020

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I am currently taking a course in Magento U. When answering Questions for Understanding, when I select the wrong response, is there a way to go back and try again?

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Most Valuable Participant ,
May 18, 2020

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What does that have to do with Adobe... is Adobe software being used for the test?

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New Here ,
May 18, 2020

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It is a course that is using Captivate Prime. I am the learner.

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Adobe Employee ,
May 18, 2020

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Hi Becky,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

As discussed today on chat, the number of attempts is set by the author while creating the course in the Authoring tool or in Captivate Prime while creating the course.

If backward movement & multiple attempts are allowed in the content then you should be able to go back and re-attempt the question. Or else you need to complete the quiz and start from the beginning again. 

 

Kindly contact your Account Administrator to help you further with the issue. 

 

Kindly let me know if any further assistance is required.

Hope to hear from you soon.

 

Regards,

Debiprasad Maharana

Adobe Inc.

 

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