Missing of option when Switching language in video

Community Beginner ,
Jun 12, 2020

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Hi all,

 

I am creating Japanese Course for foreigners including English, Chinese, Vietnamese...

As the figure shows below, six languages included.

 

6 language course is created in module6 language course is created in module

 

 

 

 

 

 

 

 

 

The problem is that the option for Vietnamese is missing as the screenshot shows below.

 

But the option for Vietnamese is missingBut the option for Vietnamese is missing

 

 

 

 

 

 

 

 

 

I found a solution, but that is inconvenient to the foreigner learner: when you whant to show the Vietnam video, you should change your Content Language to Vietnamese in the Profile settings menu in advance.

 

Therefore, I would like to ask for the best solution.

 

Many thanks!

 

Yulong

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Adobe Employee ,
Jun 15, 2020

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Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

I tried to replicate the issue at my end but unfortunately was not able to replicate it. 

I would request you to share your contact details with me or contact us using the channels in the link below.

https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime.

 

Hope to hear from you soon.

 

Regards,
Debiprasad Maharana
Adobe Inc.

 

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