Need help with resetting learner passwords.
I tried Adobe Help Chat.
They tried to transfer me to Adobe Help Chat FOR PRIME. But could not.
I had to re-enter the learner as a brand new user in Prime.
Her multiple request to reset her password did not work.
It seems you need to reset Adobe password but it failed. I google for you and here is Wiki how : 4 Ways to Reset a Lost Admin Password on Mac OS X - wikiHow
I wonder if you need to set a password for your PDF password, here is how to create a password for PDF in wiki how, hope this can give you some help.
In terms of password resetting when you find where to reset, you don`t need to thinks of what an unique and strong password could be as long as you have the Best Free Password Manager that will create one unique enough for you. Hope this will do you some help, I just wanna say wiki how is a good tool cause you can find answers for most of normal problems. Once you have a unique password, it won`t be short and easy to remember and storage, iCloud and browser or your notebook is not the Best Password Keeper , so hope you can find other way to protect your password better.