PRIME Free Trial Fail

Community Beginner ,
Nov 01, 2020

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THIS IS what happens when it wants a little more information :
400 Bad Request
Request Header Or Cookie Too Large

openresty
TOPICS
Course instances, Course settings, Self enrollment

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Adobe Employee ,
Nov 01, 2020

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Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

May I know what are you trying to do here? Are you trying to create a Captivate Prime trial account?

 

Can you please let me know what are you trying to do and when you are getting the error?

Hope to hear from you soon.

 

Regards,
Debiprasad Maharana
Adobe Inc.

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New Here ,
Nov 04, 2020

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I am experiencing the same issue.  I am trying to start a new trial.  After completing the "registration", click on submit, receive the "400 Bad Request Request Header / Cookie Too Large openresty" error

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New Here ,
Jan 26, 2021

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Same thing here since four days ago. Any way out @Debiprasad_Maharana 

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Adobe Employee ,
Jan 26, 2021

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Hi,

 

I just tested creating a new Trial account and its working fine. 

Kindly open the link below in a new incognito browser page. It should work. 

 

https://captivateprime.adobe.com/acapindex.html

Please click on the option "Create an account with Adobe ID". It will ask you to fill the trial form. 

Once done it should create the trial account for you. 

 

Kindly let me know if any further assistance is required.

 

Regards,
Debiprasad Maharana
Adobe Inc.

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New Here ,
Jan 26, 2021

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I Will check it out and revert

--
Thanks a lot



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