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Good morning Community.
I am building a troubleshooting guide for Prime learner login type issues (for myself), but thought it might help someone else (click here).
If you are not documenting your workflow as it relates to building your content and managing your learners in Prime, start.
Bless the person that comes into your department (your replacement or a new team member) with your foresight to make their job easier (because you took the time to document what you do).
Regards,
Thomas H.
Master Electronics
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@Harrel_t, I would love to see your guide however the link you provided did not bring me to the document. Is there anyway you could attach the document to your reply within the discussion board?
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Hi @Harrell_t,
I hope you are doing well.
The link you have added to the post is not working.
I am sure this project will help a lot of people who are trying to use Captivate Prime.
We do have some dedicated channels where anyone can contact our support team and get any Prime related issues resolved. The link to get in touch with Prime support is:
https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime
Kindly let me know if you need any assitance from our end.
Hope to hear from you soon.
Regards,
Debiprasad Maharana
Adobe Inc.