I created a quiz in Storyline but published in Prime. In storyline mode, it allows the learner 2 retires, but when i publish the quiz in prime, it seems the learner can retake the quiz after two tries once they close out of the quiz and reopen the quiz. Is there a setting in the LMS to allow the user only one click to open the quiz?
This is a setting you configure in the Content library. Select the content and then you can edit the name and settings. Under the Completion or Success criteria you can set a limit on the number of attempts a user can take to pass the quiz.
Captivate Prime treats Storyline content as any other scorm/aicc compliant content. So this should not happen.
Can you check by uploading the same content to different cloud like cloud.scorm.com and see whether you see the same problematic experience.
Let us know.