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Trial version of Captivate 9 used to create modules in trial version of Captivate Prime

Contributor ,
Jul 12, 2016 Jul 12, 2016

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In order to test functionality and gain user feedback in my company, I created learning content using a trial version of Captivate 9 with a trial version of Captivate Prime. I now have paid subscription to both. But, when I go into my learning modules in Captivate Prime created using Captivate 9 I get an error saying "project expired".

Is there a way to upgrade these modules WITHOUT, rebuilding them in the licensed version of Captivate 9 and republishing?

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Course module , Learning program

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Adobe Employee , Jul 12, 2016 Jul 12, 2016

Hi Thomas,

You just need to activate the Captivate>Open the project in licensed version of Captivate and upload the modules again to Prime and it will start working again.

Regards,

Mayank

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Adobe Employee ,
Jul 12, 2016 Jul 12, 2016

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Hi Thomas,

You just need to activate the Captivate>Open the project in licensed version of Captivate and upload the modules again to Prime and it will start working again.

Regards,

Mayank

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Contributor ,
Jul 12, 2016 Jul 12, 2016

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Okay Mayank. Thanks. I was hoping for a method more streamlined as I have several Captivate 9 individual projects serving as modules in Adobe Captivate Prime. Thanks anyway.

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Adobe Employee ,
Jul 12, 2016 Jul 12, 2016

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Hi Thomas,

I believe you just need to upload the modules to prime again with licensed version  and it will just update the same module on Prime with the new version number.

Regards,

Mayank

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Contributor ,
Jul 12, 2016 Jul 12, 2016

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Hi Mayank. It seemed to work without any errors.

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