Virtual Classroom Module Not Working

Community Beginner ,
Apr 08, 2016

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I am having issues where my Virtual Classroom modules are not working. When ever i create one and then preview it (or view on a published module) I get the following error message:

Virtual Classroom Module

No session details have been updated.

When creating I added everything that was needed. Anyone else run into this issue or have a suggestion on what might be going on?

Thanks,

Ash

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Course module, Course settings

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1 Correct Answer

Adobe Employee , Apr 11, 2016
Mayank_Meh Adobe Employee , Apr 11, 2016
Hi Ash,Once the learner visit the Virtual Classroom and completes the training then Admin has to mark the attendance and save it. Once attendance is saved the module will be completed and Learner can move to the next module. To mark the attendance go to Admin>Courses>Select the Course>Attendance>Select the learner and click on Save on the top Right. Once it is saved, module will marked as completed.Note: Same is applicable for Classroom Module.Regards,Mayank

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Adobe Employee ,
Apr 08, 2016

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Hi Ash,

You will need to publish it and enroll the learner. Learners upon viewing the course will be able to see virtual room url and details.

Regards,

Mayank

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Community Beginner ,
Apr 08, 2016

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Mayank,

Thank you for the prompt response and that did it. My issue now is that It doesn't seem to mark that module as complete so I can't progress onto the following modules in that course since the modules are ordered. Any idea how that aspect works or what I might be missing?

Thanks,

Ash

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Adobe Employee ,
Apr 11, 2016

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Hi Ash,

Once the learner visit the Virtual Classroom and completes the training then Admin has to mark the attendance and save it. Once attendance is saved the module will be completed and Learner can move to the next module. To mark the attendance go to Admin>Courses>Select the Course>Attendance>Select the learner and click on Save on the top Right. Once it is saved, module will marked as completed.

Note: Same is applicable for Classroom Module.

Regards,

Mayank

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Ash_Shepherd AUTHOR LATEST
Community Beginner ,
Apr 18, 2016

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Thank you for the clear explanation. Sorted out my question and issues I believe.

Best,

Ash

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