web object not visible

Explorer ,
Jun 05, 2019

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I use Captivate to create a slide with a web object. It is a PDF. When previewing in captivate it shows the PDF on the screen. When I upload it to Prime all I get is an OPEN button which downloads the pdf.

How do I get it visible on the screen. The first image is a screen shot when I preview the course as a learner in Prime. the second is the Properties panel of the web object in Captivate.

In the mobile app there is nothing where the web object is supposed to be!

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Course instances, Learning program

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Engaged ,
Jun 05, 2019

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To insert web objects like pdf or zip files in Captivate Prime projects, it is recommended that you place the pdf, zip, or svg file in a web server, and then use the url to the file. 

For example, after placing the objects in the web server, use the URL as follows:

  • pdf: localhost:8012/<filename>.pdf

See: Insert web objects in Adobe Captivate projects

Another option - break the Captivate project into sections, upload sectioned Captivate Projects and pdfs as separate Modules and then just order the Modules as needed in Captivate Prime courses.

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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Community Beginner ,
Jun 05, 2019

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Thanks for the reply,

That is exactly what I did.

I uploaded the PDF as a Job Aid

I used the Job Aid URL

I don't see the PDF just an "Open" button

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Engaged ,
Jun 05, 2019

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(Note: in my previous response I referred to Captivate Prime projects (should be simply Captivate projects).

I would recommend simply uploading content to Prime, then building a course using the content as ordered 'Self Paced Modules'

Captivate, PDF, Captivate....

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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