When do calendar invites send?

New Here ,
Sep 16, 2019

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Hello, 

We have created several virtual sessions for our learners to enroll in. Several learners enrolled ~5 hours ago and have yet to get a calendar invite from the system. Does anyone know why this would happen? Is there some sort of lag that we should be aware of? Last week when I self enrolled in a session, the invite came through about 20 minutes later. 

 

Any help is appreciated...

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Engaged ,
Sep 20, 2019

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Typically an email (with calendar invite) goes out immediately after a learner 'self-enrolls'. Make sure there is a date and time set for each instance session.

edit session.PNG

If you have additional questions or would like to know more, feel free to contact me directly.

 

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies

585-899-5300 x156

Zweigle@clarix.com

Walter Zweigle - Senior Account Manager for Adobe Connect and Captivate Prime

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