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1st issue solved now the 2nd.... mismatching displays error.

Adobe Community Professional ,
Aug 23, 2020

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I so prefer Adobe Video Presenter Express.

 

As that is what I really need.  But ok... what ever.

 

So I am getting this message now.

 

I have a BenQ PD3220U monitor and a XP-Pen Artist 24 Pro display.

Both need to be set up differently. Any ideas on how to sort this one out?

 

2020-08-23 16_32_54-Adobe Captivate.png

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1st issue solved now the 2nd.... mismatching displays error.

Adobe Community Professional ,
Aug 23, 2020

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I so prefer Adobe Video Presenter Express.

 

As that is what I really need.  But ok... what ever.

 

So I am getting this message now.

 

I have a BenQ PD3220U monitor and a XP-Pen Artist 24 Pro display.

Both need to be set up differently. Any ideas on how to sort this one out?

 

2020-08-23 16_32_54-Adobe Captivate.png

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Aug 23, 2020 0
Adobe Community Professional ,
Aug 23, 2020

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Note: I am not going to turn one dispaly off just to use Captivate.  I will most likely find Adobe Video Presenter Express.

 

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Aug 23, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
Aug 23, 2020

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Captivate is a lot more than just screen capturing. But that is up to you... throwing away the baby with the water in the tub.

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Aug 23, 2020 0
Most Valuable Participant ,
Aug 23, 2020

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That is very annoying I know.  Do you want to use Captivate for screen recording? That will have to be done on the primary monitor.  Just for that functionality, easiest way may be to disconnect the second monitor to avoid this. You'll be able to use all the other functionalities of Captivate with both monitors. 

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Aug 23, 2020 0