Highlighted

2019 Bug: trying to delete action

New Here ,
Oct 25, 2019

Copy link to clipboard

Copied

Try to delete an action

 

delete_action02.png

 

Ok that makes sense. Lets see where it is used.

 

delete_action01.png

 

This actually makes sense too, it is not used anywhere in my project. Why can I not delete it?

Views

30

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

2019 Bug: trying to delete action

New Here ,
Oct 25, 2019

Copy link to clipboard

Copied

Try to delete an action

 

delete_action02.png

 

Ok that makes sense. Lets see where it is used.

 

delete_action01.png

 

This actually makes sense too, it is not used anywhere in my project. Why can I not delete it?

Views

31

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Oct 25, 2019

Copy link to clipboard

Copied

That dialog box means that there is still a reference to the action somewhere. If the action was really not used, another pop up dialog would appear, telling that it was not in use. Maybe you deleted the slide or the object to which the action was attached, that could be the cause. You can see this as a bug, but if you first take out the action from the event before deleting the object or the slide which triggered the action, this would not happen.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 25, 2019

Copy link to clipboard

Copied

The sequence I performed was

Created Action1

Realized I wanted to duplicate Action2 and rename it to Action1

Removed Action1 from item I had it set to

Open Action1 clicked delete

See original post for result

 

I suppose I could not choose to call it a Bug, but I also cannot use the coding in the software in the way it is suppose to function. I guess this is an Undocumented Enhancement to Captivate. I will update my user guide.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
RodWard LATEST
Adobe Community Professional ,
Oct 25, 2019

Copy link to clipboard

Copied

It IS definitely a bug.  Captivate has lost the connection to where the Advanced Action was used and therefore cannot display the location so that you can remove the linkage and then delete the redundant action. 

 

In some cases the problem crops up because you spawned this CPTX project from a CPTL template.  But that usually results in the template slide/s being listed in the dialog as the linkage even though the template no longer exists.  But in other cases you have simply deleted the linked slide or object before disconnecting the action.  Technically that should NOT be necessary because Captivate should prevent you from being able to delete something that would introduce this issue.  But unfortunately the developers didn't think that far ahead in this case.  Captivate does warn you about other similar issues, but not this one.

 

It's one of many usability bugs that have been unfixed in Captivate now for several versions.  The only way I have so far found to get rid of the issue is to paste all of your slides over into a new project shell.  That's a lot more work than should be required to fix this issue.

 

Please log the bug with Adobe to keep this on their radar.

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Resources
Captivate User Guide
New Group