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2019 speech management crashes - HELP!

New Here ,
Aug 09, 2019

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Now that I have plunged head first into Captivate 2019 and creating 2 training modules for my department, I am having speech management issues.  The second module has about 30 pages of very technical information on them, so the notes for the text to speech to handle per page is quite high.  I go to edit a word or two to make the word sound better and it crashes!  Then I re-open the file and the text to speech boxes have each doubled the words in the file!  It's like it cut and pasted each box within itself.

I have exported the text, deleted the extra version in each block then cut and pasted the words back into an emptied speech management set.  Seems to work for a while, then crashes with the same issue.  I need help!  My boss is getting upset at the time I am taking with this instead of just making PowerPoint Slides.

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2019 speech management crashes - HELP!

New Here ,
Aug 09, 2019

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Now that I have plunged head first into Captivate 2019 and creating 2 training modules for my department, I am having speech management issues.  The second module has about 30 pages of very technical information on them, so the notes for the text to speech to handle per page is quite high.  I go to edit a word or two to make the word sound better and it crashes!  Then I re-open the file and the text to speech boxes have each doubled the words in the file!  It's like it cut and pasted each box within itself.

I have exported the text, deleted the extra version in each block then cut and pasted the words back into an emptied speech management set.  Seems to work for a while, then crashes with the same issue.  I need help!  My boss is getting upset at the time I am taking with this instead of just making PowerPoint Slides.

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Aug 09, 2019 0
Most Valuable Participant ,
Aug 09, 2019

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Which version? Ending on 266, 476 or 499?

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Aug 09, 2019 0
New Here ,
Aug 09, 2019

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243...  I will have to see if I can upgrade.  When I try to upgrade from the help drop down menu, it says that I need a certain app, and the app name is just a bunch of numbers then it goes away.  I will try other ways...

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Aug 09, 2019 0
Lilybiri LATEST
Most Valuable Participant ,
Aug 09, 2019

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Please upgrade, at least to 11.0.1.266 That patch was fixing bugs.

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Aug 09, 2019 0