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360 hotspots not clickable on iPhone/mobile

New Here ,
Jul 15, 2020

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I wonder if someone can help me? I have put together a project that has a 360 slide in it that works perfectly apart from on an iPad and Mobile phone. You can scroll around the 360 room but you cant click any of the hotsposts which is annoying as you are then stuck on that slide if you are using one of these devices. Is there a way of making hostpots work on a mobile or iPad? It wont even let me add a next slide button for those who get stuck. Any help or pointers would be greatfully received.

 

 

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360 hotspots not clickable on iPhone/mobile

New Here ,
Jul 15, 2020

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I wonder if someone can help me? I have put together a project that has a 360 slide in it that works perfectly apart from on an iPad and Mobile phone. You can scroll around the 360 room but you cant click any of the hotsposts which is annoying as you are then stuck on that slide if you are using one of these devices. Is there a way of making hostpots work on a mobile or iPad? It wont even let me add a next slide button for those who get stuck. Any help or pointers would be greatfully received.

 

 

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Jul 15, 2020 0
Advocate ,
Jul 15, 2020

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Perhaps a shot in the dark here but if you're using the Safari browser - have you tried toggling the Request Desktop Website parameter? Does it behave differently?

 

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Jul 15, 2020 0
New Here ,
Jul 15, 2020

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Thanks for the reply. I have tried this yes. This enables you to scroll around the room but doesnt allow you to click the hotspots im afraid.

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