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Paul, i been trying to fix something but is impossible... adding external users on prime it simple dont work-. i try with all kind of navigators chrome, explorer etc etc. prime support dont answer, even on phone. a month and nothing happens. i know you are the sensei in Cp. if you have any sugestion please let me know. Thank You.
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Lola,
This might help you with adding external users.
Creating New Users in Adobe Captivate Prime - YouTube
Paul
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Thank you Paul, problem is prime dont let me save as well. maybe bug. thanks for your time.