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Hello! I'm having trouble with the preview function in Adobe Captivate 2017. I just get the circle of death and the preview never loads.
I'm working in a responsive project. I've read a couple other forum posts that suggest the file may be corrupt. To test this, I made a brand new project simply drew a rectangle and tried to preview and I still get the circle of death.
Any help would be very appreciated! I've tried both preview project and previewing from a specific slide.
I'm on a Mac with High Sierra version 10.13.5.
Thanks!
Indeed, since you are on a Mac and the first release version had a lot of problems with Mac systems, I would try to install the patch.
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Can you check the full version number to be sure you are on 10.0.1.285?
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It's Captivate 10.0.0.192. Do I just need to update?
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Indeed, since you are on a Mac and the first release version had a lot of problems with Mac systems, I would try to install the patch.
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Okay, so I went to adobe to re-download Captivate 2017 (because I'm always confused how to update this program) and the download is still the old version. How do I get the patch? Thanks!
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Try Help, Updates.
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Update worked! Thanks!
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Great! Thanks for the feedback.