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Adobe Captivate Asset Library Glitch

Community Beginner ,
Mar 16, 2020

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Hi Team, When we open the Captivate Asset Library, the icons in the library resize and enlarge so that we can't see the final row. When we hover over an icon, a different icon to the side is highlighted. The scroll bar goes away on the right. We aren't able to click on anything. Is there a technique that we need to use to select items from the asset library? Thank you!

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Adobe Captivate Asset Library Glitch

Community Beginner ,
Mar 16, 2020

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Hi Team, When we open the Captivate Asset Library, the icons in the library resize and enlarge so that we can't see the final row. When we hover over an icon, a different icon to the side is highlighted. The scroll bar goes away on the right. We aren't able to click on anything. Is there a technique that we need to use to select items from the asset library? Thank you!

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Most Valuable Participant ,
Mar 16, 2020

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Hmm... Captivate Team rarely is on this forum, mostly users.

Are you using a retina screen? Which OS and which exact version number? I know you use 11.5... but there are 3 versions.

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Community Beginner ,
Mar 16, 2020

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We are on version 11.5.1.499, Windows 10. Desktop computer.

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Most Valuable Participant ,
Mar 16, 2020

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Same as mine.

 

Retina screen?????

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Community Beginner ,
Mar 16, 2020

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No retina screen.

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Most Valuable Participant ,
Mar 16, 2020

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Really? It looks like a screen issue. Can you check the Display percentage, how high has it been set?

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Community Beginner ,
Mar 16, 2020

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We see everything fine when we open it, then when we go to scroll, the screen is the wrong size.

Where do we set screen percenage in Captivate?

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Lilybiri LATEST
Most Valuable Participant ,
Mar 16, 2020

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Display percentage is a Windows setting, not a Captivate setting.

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