Adobe Captivate Eroor 16

[#1]

I downloaded abode captivate today. it's showing error 16 what i can do to resolve this?

I already three-time reinstall it but it's still not working.

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[#2]

Code 16 https://community.adobe.com/t5/Get-Started/Error-16-Photoshop-CC-Windows-10/td-p/8654656