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adobe captivate executable file not play in full screen on projector

New Here ,
Nov 03, 2019 Nov 03, 2019

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my adobe captivate executable file not play in full screen on projector..its look only half of video or crop.. but on computer nothing problem with it..please help me

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Advanced , Audio and video , Editing , Import export , Presenter

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Community Expert ,
Nov 03, 2019 Nov 03, 2019

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What resolution is your projector set to?

What size (in pixels) is the height and width of your Captivate project set to?

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New Here ,
Nov 03, 2019 Nov 03, 2019

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projector 1024x678..

 

my project 1080 x 720..small but i think it should at least not crop to half. 

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Community Expert ,
Nov 03, 2019 Nov 03, 2019

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Either way, if your projector has the option to change the settings so that its resolution is greater than your project then that would be worth testing, wouldn't it?  Then at least you would know whether this issue IS due to the projector resolution.

 

Another question:  Is this project output running in a web browser?  If so, is the browser display set to 100% or perhaps something higher?  That could be the problem.

 

Alternatively, you might want to check your Windows Operating System display settings.  They might also be set greater than 100% and this could be throwing out what you see on the projector.

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New Here ,
Nov 04, 2019 Nov 04, 2019

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Thank you for your reply, my problem is solved. I'm just play my project in html file using the browser rather than using the executable file. 

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