Hi! My single license for Adobe Captivate CS6 let me install an app on two computers. I want to install the application on a third computer. I deactivated the application on the first computer yet. But when I try activate it on the new computer I have this problem: "the serial number is already in use by the maximum allowed computers. You need to deactivate another computer to use this product". Whats wrong?
You will likely need to reach out to Adobe to solve this problem. Even with one of your instances deactivated or uninstalled, the activation server is still showing that use. Email CaptivateHelp@Adobe.com for help with this issue.