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At my wits end! adobe captivate 2019 Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name

New Here ,
Feb 27, 2019

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I keep getting this error code when I am trying to publish projects.  I am trying to publish in video format.  I have copied and pasted the slides into a blank project and received the same error. 

My computer was upgraded to Windows 10 and Captivate 2019.  I used to be on Captivate 8.  After the upgrade that is when all of this started.

Thanks in advance for suggestions.

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At my wits end! adobe captivate 2019 Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name

New Here ,
Feb 27, 2019

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I keep getting this error code when I am trying to publish projects.  I am trying to publish in video format.  I have copied and pasted the slides into a blank project and received the same error. 

My computer was upgraded to Windows 10 and Captivate 2019.  I used to be on Captivate 8.  After the upgrade that is when all of this started.

Thanks in advance for suggestions.

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Adobe Community Professional ,
Feb 27, 2019

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Something doesn't add up here.  SWF is not a video output.  You cannot publish to both SWF and Video (e.g. MP4) at the same time.

If SWF compilation is failing, the cause is usually some component on one of the slides. One way to locate the slide is to try hiding all slides in one half of the project and then attempting to publish?  If that works, hide the other half and see what happens.  If you can get something to publish at all, then use a process of elimination to locate the offending slide or slides.  Then start pulling objects off the slide that seems to be the culprit until you find the object that is causing all this.

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Most Valuable Participant ,
Feb 28, 2019

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Rod, when publishing a cptx project to video, at a certain moment a mention 'SWF to MP4 conversion' appears. I don't know the exact process, but couldn't this mean that it is essentially a SWF problem?

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Adobe Community Professional ,
Feb 28, 2019

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OK. I see what you mean.  The publishing process is basically first publishing an SWF and then probably creating the video frames from the SWF frames.

Either way the same issue is going to recur if there is some corruption or issue on any of the slides.  If you cannot get the project to publish to SWF, then it's never going to get to MP4 after that.

I still think the way to debug this is to try hiding groups of slides and then again trying to publish to SWF to find out if you can publish without those slides being involved. 

The other thing I would do is NOT set my publish folder to be a ONE Drive folder.  Point to a normal folder somewhere on your C drive, preferably close to root level.  The publishing issue could be that you are publishing to a drive that is closely related to a cloud service.

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Adobe Community Professional ,
Feb 27, 2019

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Does your eLearning course have question pools? If so, try renaming them to something very simple like pool1, pool2. It could be another item in your project but I was pulling my hair out for a week a number of years ago when I stumbled on this solution.

Paul Wilson, CTDP | https://captivateteacher.com

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New Here ,
Feb 28, 2019

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Thank you both for your responses.

I have a screenshot below to show you that it is indeed giving me this error when I try to publish a video.  It published in HTML5 it works.  Please see below screenshots of when I am publishing in Video format.

I have also tried copying and pasting all slides into a new project and it does the same.

Again, thank you for the suggestions.

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Community Beginner ,
May 23, 2019

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I'm getting this same issue. I got a new laptop yesterday and installed Captivate on it. Opened the same project I've been working on, made no changes and tried to generate a video. This worked yesterday on my old laptop with the exact same version of Captivate 2019 and Windows 10 and today, on my new laptop, it gives me the "Swf compilation failed..." issue. There is nothing wrong with the file because it worked on my old machine and haven't added any extraneous characters or anything.Captivate Error 2019-05-23_13h10_13.png

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Community Beginner ,
May 23, 2019

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I also opened a new file, put nothing in it and tried publishing a blank 1 slide project and got the same issue.

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New Here ,
May 29, 2019

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This has happen to me, too.  My project was publishing fine when SWF was selected and then I made some changes by importing a PPT which I know that PPT elements (images, animations, etc.) are converted to SWF so that was probably the trigger when I noticed I wasn't able to publish.  Did you fine any solution?

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Community Beginner ,
May 23, 2019

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OK, with the help of our IT department, we got this fixed. Looks like when the Adobe Captivate Cached Projects folder has OneDrive in its path (which it will be default with all new Windows 10 that uses OneDrive), OneDrive interferes with the Adobe Captivate Cached Projects folder path and gives the error listed above. It's not easy to change the folder path to NOT have OneDrive in it but we eventually (30 minutes wasted on this), got it changed to no OneDrive in the cache folder path. Then, no more errors when publishing a video.

Adobe should fix this issue to allow OneDrive in the path because that's what it would do for most Microsoft Windows 10 computers these days!!!

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Most Valuable Participant ,
May 23, 2019

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That is strange. i have my cache folder also synchronized with OneDrive, work on two systems with Captivate but never had the problem you describe. Apparently there must be another cause.

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Community Beginner ,
May 24, 2019

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No, I even created a NEW project and had 1 page and 1 graphic on it and nothing else. There was nothing in any of the projects I tried and they all worked on my other laptop. Changing the OneDrive path fixed it.

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Most Valuable Participant ,
May 24, 2019

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Happy that it is fixed for you. But I wanted to pop in because I never had to change that path, and I do use OneDrive as well. This means something else is important.

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Adobe Community Professional ,
May 24, 2019

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Perhaps the OneDrive path included some characters that Captivate found objectionable.  That's a reasonably common reason for that particular error.

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Community Beginner ,
May 24, 2019

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Same drive text is in all my Articulate Storyline paths and they work.

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Most Valuable Participant ,
May 24, 2019

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No guarantee be cause it works with one tool that it will work with another.  I just told you that for me I never had any issues with OneDrive which I use extensively on 3 systems.

Rod may be on the right track.

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Community Beginner ,
Jun 18, 2019

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After installing the latest version of Captivate, same things has happened. It changed my Cache and Publish folders back to the original ones with OneDrive in them and it won't Preview or Publish again. Why does Captivate even use SWF anymore. So obsolete!!!! Can someone fix this? This tool is useless unless we can publish and preview. Having OneDrive in the path shouldn't matter.

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Most Valuable Participant ,
Jun 18, 2019

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Just want to react to 'obsolete'.  From what I read and hear, many companies are using tons of SWF-based eLearning courses and/or are still using very olc Browser versions which barely support HTML5.

My Captivate folders are also on OneDrive but I don't have any Publish/Preview problem using 3 different PC's).  This proves that the tool is not useless to me.... question 'why' is it for you?

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