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Audio continues to play when I pause or stop video via the playbar

New Here ,
May 15, 2020

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Hi. Hoping someone can help me.  I'm filling in for an employee that normally builds our training presentations. Basically, each slide has an imported Mp4 and Mp3 (I split the audio/video to get the closed captioning to work). It wasn't until I previewed it in HTML5, that I realized I have no way of stopping the audio. Meaning...if I hit the stop or pause buttons, the video stops but the audio keeps going.  And, I thought I was doing so well until this point.  Really hoping to correct this.  Thanks for any help/advice you can provide.

 

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Audio continues to play when I pause or stop video via the playbar

New Here ,
May 15, 2020

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Hi. Hoping someone can help me.  I'm filling in for an employee that normally builds our training presentations. Basically, each slide has an imported Mp4 and Mp3 (I split the audio/video to get the closed captioning to work). It wasn't until I previewed it in HTML5, that I realized I have no way of stopping the audio. Meaning...if I hit the stop or pause buttons, the video stops but the audio keeps going.  And, I thought I was doing so well until this point.  Really hoping to correct this.  Thanks for any help/advice you can provide.

 

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May 15, 2020 0
Adobe Community Professional ,
May 15, 2020

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Hi,

Please include the version of your software and operating system.

A couple of screenshots would help.

It sounds like when you hit pause, it is the pause of the video, not the slide. So the video pauses but everything else in the slide keeps playing. 

Are you pausing using the slide or the video controls?

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May 15, 2020 0
Lilybiri LATEST
Most Valuable Participant ,
May 16, 2020

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Can you please insert a screenshot of the Timeline? 

Did you insert the video as slide video? Normally CC should work in that case.  Howeveer if you use Event video (which seems almost impossible since you talk about CC, that will always play independently of the Captivat interface.  You need to use the dedicated control panel which appears when you hover over the bottom of the video. There is NO way to link pausing other items on the slide with the Pause button of event video.

Please have a look at this introduction:

http://blog.lilybiri.com/pausing-captivates-timeline

You talk about Pause/Play buttons. Are those custom buttons? In that case did you choose the option 'SStop Slide Audio'  When 'Clicked' in the Properties panel of that button? 

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May 16, 2020 0