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audio distortion in video demo Cp 2017

Enthusiast ,
Jun 12, 2018

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Doing a screen capture video demo and the system sound starts off fine, then gets very distrorted. i tried recording with the volume lowered on the system, reducing and increasing the sampling rate, and the result is still the same. Thoughts?

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Correct answer by RodWard | Adobe Community Professional

Could be an audio driver issue.  I would investigate looking into updated drivers.

Also try different browsers to see if it is the CODEC in the browser not handling something.

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audio distortion in video demo Cp 2017

Enthusiast ,
Jun 12, 2018

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Doing a screen capture video demo and the system sound starts off fine, then gets very distrorted. i tried recording with the volume lowered on the system, reducing and increasing the sampling rate, and the result is still the same. Thoughts?

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

Could be an audio driver issue.  I would investigate looking into updated drivers.

Also try different browsers to see if it is the CODEC in the browser not handling something.

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174

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 12, 2018 0
Adobe Community Professional ,
Jun 12, 2018

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Could be an audio driver issue.  I would investigate looking into updated drivers.

Also try different browsers to see if it is the CODEC in the browser not handling something.

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Jun 12, 2018 0
Enthusiast ,
Jun 12, 2018

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Thanks, Rod! I will report back

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Jun 12, 2018 0
Enthusiast ,
Jun 12, 2018

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As usual, you are correct, sir! My agency defaults to IE 11 ( don't ask...)

recording in Firefox cleared it right up. Thanks, Rod!

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Jun 12, 2018 0