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audio distortion in video demo Cp 2017

Enthusiast ,
Jun 12, 2018 Jun 12, 2018

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Doing a screen capture video demo and the system sound starts off fine, then gets very distrorted. i tried recording with the volume lowered on the system, reducing and increasing the sampling rate, and the result is still the same. Thoughts?

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Community Expert , Jun 12, 2018 Jun 12, 2018

Could be an audio driver issue.  I would investigate looking into updated drivers.

Also try different browsers to see if it is the CODEC in the browser not handling something.

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Community Expert ,
Jun 12, 2018 Jun 12, 2018

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Could be an audio driver issue.  I would investigate looking into updated drivers.

Also try different browsers to see if it is the CODEC in the browser not handling something.

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Enthusiast ,
Jun 12, 2018 Jun 12, 2018

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Thanks, Rod! I will report back

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Enthusiast ,
Jun 12, 2018 Jun 12, 2018

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As usual, you are correct, sir! My agency defaults to IE 11 ( don't ask...)

recording in Firefox cleared it right up. Thanks, Rod!

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