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Audio quality degrading in Captivate

New Here ,
Jul 07, 2020

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So I have recorded audio for my e-learning course in Adobe audition. It sounds good in Audition and when played independently, but when I import it into Captivate it is sounding scratchy (best term I can describe). Any idea of how to fix this? This isn't my first time importing a .wav file from audition to Captivate, just the first time I've noticed a degredation in quality. Thoughts?

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Audio quality degrading in Captivate

New Here ,
Jul 07, 2020

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So I have recorded audio for my e-learning course in Adobe audition. It sounds good in Audition and when played independently, but when I import it into Captivate it is sounding scratchy (best term I can describe). Any idea of how to fix this? This isn't my first time importing a .wav file from audition to Captivate, just the first time I've noticed a degredation in quality. Thoughts?

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Jul 07, 2020 0
Adobe Community Professional ,
Jul 07, 2020

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Is the audio 16bit PCM?

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Jul 07, 2020 0
New Here ,
Jul 08, 2020

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It's currently 32 bit

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Jul 08, 2020 0
RodWard LATEST
Adobe Community Professional ,
Jul 08, 2020

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Then try my suggestion and use 16bit PCM WAV.

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Jul 08, 2020 0
Most Valuable Participant ,
Jul 08, 2020

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It is a WAV file, correct? What are the settings? How did you test in Captivate (Preview or after publishing)? I mostly use your workflow, creating the audio clips in Audition and then import them to the Captivate library from which I drag them on the appropriate slides. 

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Jul 08, 2020 0
New Here ,
Jul 08, 2020

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It is a WAV file. So it's currently 48000 Hz and 32 bit (float). I'm listening to it in the production side and previewing it in HTML5. I'm hearing it in both. I honestly haven't tried putting it into my LMS yet to see if it is there. I've never had this issue before and I didn't change my overall process at all.

 

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Jul 08, 2020 0