Background images leaving white space on master/project background

New Here ,
Nov 18, 2020

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Hi there, I have tried to look through the posts but could not find a solution that I understood.

I am currently trying to put a picture as a background in my master slide background. No matter what size I use, it always leaves white spaces.

 

I am using a responsive project.

 

Thanks for your help. See image.

 

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1 Correct Answer

Most Valuable Participant , Nov 18, 2020
Lilybiri Most Valuable Participant , Nov 18, 2020
That is an old version, and you didn't install any of the bug patches. Can you start with that please? I cannot remember which bugs were solved, have no longer that older version neither. 

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Most Valuable Participant ,
Nov 18, 2020

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Please insert screenshots, do not attach them.  It takes too much time: download image, open in application, deleting. If you insert them we can see immediately without all those manipulations. I don't even mention security.

What was your workflow?  I would switch to Custom background, Image and choose the image. You can still edit it if you want, make it partially transparent, edit hue...

MasterBackground.PNG

In this case the image had the same size as the slide.  It is possible that you need to edit the size. For Fluid Boxes it is bit different.

 

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New Here ,
Nov 18, 2020

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Thanks for the quick reply.

 

Workflow was

  1. Master slide view
  2. Click to Title slide on left hand panel
  3. Background - Custom
  4. Add project background
  5. Insert picture.

The picture always shows the white edges when i press Ok.

 

My version is 9.0.0.2.3

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Most Valuable Participant ,
Nov 18, 2020

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That is an old version, and you didn't install any of the bug patches. Can you start with that please? I cannot remember which bugs were solved, have no longer that older version neither. 

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New Here ,
Nov 18, 2020

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thanks lilybiri. my version is now 9.0.2.437.

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Most Valuable Participant ,
Nov 18, 2020

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Did you try again with the image as background?

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adrianl64459434 AUTHOR LATEST
New Here ,
Nov 18, 2020

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Thanks it worked! Must have been the update.

Much appreciated Lilybiri

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