Adobe Captivate Draft app has reached end-of-life and will be no longer be supported from 19 July 2021.
After 19 July 2021, this app will be removed from App Store.
We recommend all users to immediately take backup up of any projects made on Captivate Draft to avoid losing them.
For more information, see Captivate Draft app for devices.
UPDATE (3/15/2021): We've made some changes in the backend. Should you see the erro rmessage, restart Captivate. Meanwhile we are working on this issue.
Many Captivate users reported issues in opening and saving files on March 9th and then reported the disappearance of the issue on March 10th. The issue appears to have been triggered by updates to the Microsoft Operating System.
If you are still experiencing issues, please ensure you have installed the following Microsoft Windows Updates on your computer:
We recognize that for many users this interruption may have created disruptions in your busy schedules. We hope that you will not hesitate to reach out regarding any technical challenges that this unfortunate situation created. For additional support, please contact us at Captivatehelp@adobe.com.
We've released a build that addresses issues with Adobe Captivate (2019 release) on macOS Big Sur (macOS 11).
Note: This is a certified build.
We'd like your feedback, which will help us immensely as we work on the production update, which we shall release soon.
We shall keep you posted of any development on this.
Install the build
Pre-requisite: Uninstall the existing version of Captivate (2019 release).
Download the build. and double-click the dmg file. Follow the on-screen instructions.
Does Captivate (2019 release) work on M1 chipset?
No, Captivate (2019 release) DOES NOT work on machines with M1 chipset.
We are working on this.
Update: We've released an early build for Big Sur that fixes the issues that Captivate users are facing. For more details, read this post.
Does Captivate work on Big Sur?
If you launch Captivate (2019 release) on macOS Big Sur (macOS 11), the project editor becomes unusable.
We are working on making Captivate (2019 release) to be compatible with Big Sur.
Meanwhile, you can review the current system requirements for Captivate.
We are pleased to announce that we've released Update 5 of the 2019 release of Captivate. This update focuses on bug fixes and ability to insert themes from the Asset Panel.
For more information, see
How to update
- Windows: Ensure that Captivate 22.214.171.124 or 126.96.36.1996 or 188.8.131.526 or 184.108.40.2069 build version is already installed.
- macOS: Ensure that Captivate 220.127.116.113 build version is already installed.
Launch Captivate anc click Help > Check for Updates.
After updating, restart Captivate and verify the builds:
- Windows: 18.104.22.1683
- macOS: 22.214.171.1246
For more information on fixed issues and known issues, see the Release notes.
Update Captivate today and let us know if you face any issues.