Beware of # and % in Video File Names

New Here ,
Apr 30, 2021 Apr 30, 2021

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If you're having problems with Captivate displaying your video file, one reason could be your video's file name.

 

After several hours of trial and error, I've discovered that including a # or % sign in your video file names will cause them to appear invisible, or simply not play, in Captivate. However, symbols such as @$^&*()~`; are all fair game. Looks like my video Topic #1 will now become Topic 1.

 

Hopefully this post can help prevent someone else from a multi hour long search for a fix. 

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Advocate ,
Apr 30, 2021 Apr 30, 2021

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My advice over the years has been to always avoid spaces and symbols and use camel casing when naming files.

Eliminates that issue altogether.

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Participant ,
Apr 30, 2021 Apr 30, 2021

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Totally agree!  DOS naming conventions always work!

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