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Hi everybody,
I recorded the screen with Captivate and there is a black box in the lower right corner of the screen. Both in the preview and the final video. Does anybody have this? Is this a bug? This way the video cannot be used. Check out the attached file.
Thanks for any kind of help.
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German speaking?
Something must have popped up while recording (I presume this is a Video Demo)? I never had that issue. Can you mention the version you are using as found under Help, About Captivate?
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Hello,
I have the same problem.
My hardware is intel i5, GeForce 940 mx and 8 GB of ram.
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I am having the exact same issue: https://youtu.be/9Ra--cpJ8ss
Did you ever find a resolution? I have the 2019 release of Captivate.
I've recorded several times with no problem, then this started happening about a month ago, so I can't do videos anymore.
Very frustrating. I've tried restarting, closing all other windows, nothing works so far.
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You have to check the settings of that video, it seems to be protected and cannot be public.
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it's unlisted now - I finally discovered the solution - I had it set to record my webcam (which I wasn't using and my laptop, with the webcam, was closed). Once I unchecked that, no problem!