Black box in video when recording screen

[#1]

Hi everybody,

I recorded the screen with Captivate and there is a black box in the lower right corner of the screen. Both in the preview and the final video. Does anybody have this? Is this a bug? This way the video cannot be used. Check out the attached file.

Thanks for any kind of help.

[#2]

Hi everybody,

I recorded the screen with Captivate and there is a black box in the lower right corner of the screen. Both in the preview and the final video. Does anybody have this? Is this a bug? This way the video cannot be used. Check out the attached file.

Thanks for any kind of help.

[#3]

German speaking?

Something must have popped up while recording (I presume this is a Video Demo)? I never had that issue. Can you mention the version you are using as found under Help, About Captivate?