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Blurred text HTML5 Adobe Presenter 11

New Here ,
Aug 16, 2017 Aug 16, 2017

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Hello,

I am trying to publish a presentation from PowerPoint using Adobe Presenter 11 in the HTML5 output, and the text is blurred. I have seen similar questions listed in other discussions, but those I have seen are for Adobe Presenter 10.

I am seeing the same blurred text as described by others in the HTML5 output. Has there been an option added that fixes this issue? I have tried saving the slides manually as images before uploading (GIF, JPEG, PNG) and it has not changed the quality of the published product.

A previous staff answer to a similar question stated:

"Sorry. This is a known issue.

FYI, the HTML5 output was primarily meant to support content viewing on tablet browsers.

We do take snapshots of slides at a fixed resolution and the current implementation does not support taking images snapshots at varying (multiple) resolutions."

So has this feature, to take snapshots at varying resolutions, been added? Is this still a known, but unresolved, issue? I will not purchase this software if the presentations are blurred.

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New Here ,
Sep 10, 2020 Sep 10, 2020

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I think Adobe guys should manage some solved issues on their dashboard or someting. And Captivate and Presenter have too many issues till these days.

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Community Expert ,
Sep 10, 2020 Sep 10, 2020

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Just tried to help you.... Please do not shoot to the pianist.

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