Bug Report: Recording captures only one screen at a time

[stanm55399510]

1. Edit > Preferences > Recording > Modes.
2. Check Use Smart Shapes instead of Captions.
3. Check Convert Tooltips to Rollover Captions.
4. Click OK.
5. Record software sim slides.

When I do this, Captivate records only the first click. Subsequent screens are not captured; there's no capture sound until I press End, and that one is false (Captivate doesn't actually capture the ending screen).

If I uncheck the boxes in steps 2-3 above, everything works as expected (but not as desired, since I want smart shapes).

Any help?

[Lilybiri · Accepted solution]

Did you install the hotfix mentioned in this thread:

Captivate 2019 new v11.0.5 "Fatal Error" in hidden window; Assessment one screen

[stanm55399510]

Thank you very much!!

[Lilybiri]

I suppose this fixed the issue?

[stanm55399510]

Yes, thanks again!