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Bug Report: Recording captures only one screen at a time

New Here ,
Jul 31, 2019

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  1. Edit > Preferences > Recording > Modes.
  2. Check Use Smart Shapes instead of Captions.
  3. Check Convert Tooltips to Rollover Captions.
  4. Click OK.
  5. Record software sim slides.

When I do this, Captivate records only the first click. Subsequent screens are not captured; there's no capture sound until I press End, and that one is false (Captivate doesn't actually capture the ending screen).

If I uncheck the boxes in steps 2-3 above, everything works as expected (but not as desired, since I want smart shapes).

Any help?

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Bug Report: Recording captures only one screen at a time

New Here ,
Jul 31, 2019

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  1. Edit > Preferences > Recording > Modes.
  2. Check Use Smart Shapes instead of Captions.
  3. Check Convert Tooltips to Rollover Captions.
  4. Click OK.
  5. Record software sim slides.

When I do this, Captivate records only the first click. Subsequent screens are not captured; there's no capture sound until I press End, and that one is false (Captivate doesn't actually capture the ending screen).

If I uncheck the boxes in steps 2-3 above, everything works as expected (but not as desired, since I want smart shapes).

Any help?

Most Valuable Participant

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91

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Most Valuable Participant ,
Jul 31, 2019

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Did you install the hotfix mentioned in this thread:

Captivate 2019 new v11.0.5 "Fatal Error" in hidden window; Assessment one screen

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New Here ,
Jul 31, 2019

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Thank you very much!!

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Most Valuable Participant ,
Jul 31, 2019

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I suppose this fixed the issue?

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New Here ,
Jul 31, 2019

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Yes, thanks again!

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