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Camera Won't Work (Is Busy) on Mac OS Catalina

New Here ,
Jan 21, 2020

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I have tried everything I can to record a video on Captivate. When I get to the screen, I get the message, Camera is Busy. When I go to the Privacy and Settings Section, under Camera, Adobe Captivate is not there so I guess that's what's happening. However, it does appear on the Microphone section. Please help me figure out how to do this, so I can give Captivate the permission to use my camera! Thanks!

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Camera Won't Work (Is Busy) on Mac OS Catalina

New Here ,
Jan 21, 2020

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I have tried everything I can to record a video on Captivate. When I get to the screen, I get the message, Camera is Busy. When I go to the Privacy and Settings Section, under Camera, Adobe Captivate is not there so I guess that's what's happening. However, it does appear on the Microphone section. Please help me figure out how to do this, so I can give Captivate the permission to use my camera! Thanks!

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Audio and video

Views

95

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Jan 21, 2020 0
New Here ,
Jan 23, 2020

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I am having the same issue.  I have reached out to customer support for a resolution.  

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Jan 23, 2020 0
New Here ,
Jan 23, 2020

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I have tried everything and still have not been able to record using the 'busy camera.' Let me know if they respond. I use MacOS Catalina. Thank you!

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Jan 23, 2020 0
shumsher LATEST
New Here ,
Jun 18, 2020

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Smae here. Does not look like anybody is responding.

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Jun 18, 2020 0