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Can I allow users to retake assessment even if they passed?

Community Beginner ,
Jul 23, 2019

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The client would like users to be able to retake the assessment even if they passed it. In Captivate I only see the option to show the retake assessment button if they failed. I'm using Captivate 2019 and haven't been able to find the answer to this question. Thank you!

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Correct answer by RodWard | Adobe Community Professional

That's just the way that Captivate works I'm afraid.  The designers assumed nobody would want to retake an assessment they've just passed.  I realise this was somewhat limited thinking on their part, and you are welcome to log an enhancement request for such an option.  Perhaps one day they will consider adding it.

In the meantime, the easiest way for the user to retake a passed assessment is to relaunch the entire module again from the LMS.

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Can I allow users to retake assessment even if they passed?

Community Beginner ,
Jul 23, 2019

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The client would like users to be able to retake the assessment even if they passed it. In Captivate I only see the option to show the retake assessment button if they failed. I'm using Captivate 2019 and haven't been able to find the answer to this question. Thank you!

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

That's just the way that Captivate works I'm afraid.  The designers assumed nobody would want to retake an assessment they've just passed.  I realise this was somewhat limited thinking on their part, and you are welcome to log an enhancement request for such an option.  Perhaps one day they will consider adding it.

In the meantime, the easiest way for the user to retake a passed assessment is to relaunch the entire module again from the LMS.

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Jul 23, 2019 0
Adobe Community Professional ,
Jul 23, 2019

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That's just the way that Captivate works I'm afraid.  The designers assumed nobody would want to retake an assessment they've just passed.  I realise this was somewhat limited thinking on their part, and you are welcome to log an enhancement request for such an option.  Perhaps one day they will consider adding it.

In the meantime, the easiest way for the user to retake a passed assessment is to relaunch the entire module again from the LMS.

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Jul 23, 2019 1
Community Beginner ,
Jul 24, 2019

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Thank you very much -- I appreciate the insight!

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Jul 24, 2019 0
Explorer ,
Jul 23, 2019

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There is not reason to take the assessment twice, if you pass the first time.

The company is wasting times and resources.

Luis

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Jul 23, 2019 0
Adobe Community Professional ,
Jul 23, 2019

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Luis,

Most organisations are only concerned with determining users can pass the course assessments and the way Captivate currently works is adequate for their needs.

However other organisations want to challenge their learners to achieve higher than passing scores if possible. They would be happy for their learners to retake the assessment even after passing so that the learner can try to improve their score.  The way Captivate currently works forces the learner to relaunch the entire module in order to reattempt the assessment.  This is not ideal and it's not really very flexible either.

What crisdecuba wants to do in this case is perfectly reasonable.  If the company wants to waste their own time and resources, that's up to them.  It should be possible.

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Jul 23, 2019 0
Most Valuable Participant ,
Jul 24, 2019

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Totally agree with Rod. When I provided assessments to my students in college, and they wanted to improve their score even though they passed I had to use a cumbersome workaround. Student had to warn me and I used LMS settings to provide new attempts. To me this is indeed a serious limitation. Even in organisations one should encourage learners who wish to do so, isn't that real 'gamification' type of setup?

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Jul 24, 2019 0
Explorer ,
Jul 23, 2019

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Hello Rod,

I buy that.

Thank you for the great work that you have created and all the help in the forum.

Luis

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Jul 23, 2019 0