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Can't get quiz results when using IIS

New Here ,
Jul 23, 2018

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I have a our captive projects hosted on our internal web server using IIS8.5. 

The project run fines and when I post the quiz results it says it was successful.  However, the results are not saved anywhere.  I have double checked the reporting preference setup and it is point to the correct server and internalServerReporting.php file.

Any help with getting the quiz reporting to work with IIS, is greatly appreciated.

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Can't get quiz results when using IIS

New Here ,
Jul 23, 2018

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I have a our captive projects hosted on our internal web server using IIS8.5. 

The project run fines and when I post the quiz results it says it was successful.  However, the results are not saved anywhere.  I have double checked the reporting preference setup and it is point to the correct server and internalServerReporting.php file.

Any help with getting the quiz reporting to work with IIS, is greatly appreciated.

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Explorer ,
Jul 23, 2018

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Hi Stacies,

 

Hope the information is helpful and point you in the correct direction to resolving your reporting issue to IIS.  

 

Refer to the following link below.

Report quiz results to an internal server

 

Thanks

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Adobe Community Professional ,
Jul 23, 2018

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It's not as simple as just pointing the Captivate module at the IIS web server address.

The files supplied with Captivate for Internal Server Reporting are PHP, but IIS web servers do not by default support PHP.  IIS has to be configured to work with PHP and process the server side pages.  You also have to configure the correct permissions for the folder where the PHP pages are located so that the files which save the data can be written to.

Have you checked with your IIS server administrator to find out if all of this has been done?

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New Here ,
Jul 24, 2018

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The web server supports PHP and right now for testing "Everyone" has full control of the folder that contains the PHP pages. 

I don't receive any errors when setting up the quiz or when posting my results.  Is there some log file or something I can look at to see if something is throwing an error that I do not see?

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Adobe Community Professional ,
Jul 24, 2018

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Your server Admin should be able to get access to the error log file.

When results are posted to the server, do you see any extra files being created in that server folder?

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New Here ,
Jul 25, 2018

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Well it appears that the problem may have been permission/share issues.  While we had everyone set up with permission to the folder we did not give people share access to the folder.  Once we opened up the sharing then the Results of the quiz were written to the folder.

I guess know we need to figure out how much we can limit access.  Any idea on what the least amount of access we need on the folder to still get everything to work when using IIS8.5?

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RodWard LATEST
Adobe Community Professional ,
Jul 25, 2018

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The users must have at least read/write access to files in that web server folder.

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