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Can't open Project in CP2017

Engaged ,
Aug 20, 2019

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A coworker was working on a captivate 2017 presentation and his computer was working on an update in the background.  He hit save on the presentation, but before it finished saving his computer restarted because of the update.  Now when he tried and open the presentation he gets the attached pop up.Andrus Picture.png

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Can't open Project in CP2017

Engaged ,
Aug 20, 2019

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A coworker was working on a captivate 2017 presentation and his computer was working on an update in the background.  He hit save on the presentation, but before it finished saving his computer restarted because of the update.  Now when he tried and open the presentation he gets the attached pop up.Andrus Picture.png

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67

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Lilybiri LATEST
Most Valuable Participant ,
Aug 20, 2019

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Hope Backup was enabled (is now by default in 11.5.1).

Check if there are lck files in the folder where projects are saved. If you find such files, delete them.

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