Can't show Text Caption

[yokok9528851]

Hi ,

I am using Captivate 2019.

Suddenly, I can’t see all text caption in my Captivate.

I re-installed captivate , font and executed windows update.

However, I can’t see text caption…

In timeline, the Text Captions can show.

Last week, I can show the Text captions. However this week, I can't...

What should I do....

Yoko.

[Debiprasad_Maharana · Accepted solution]

Hi,

Thank you for contacting Adobe Captivate Prime Team. 

The issue is related to Adobe Captivate 2019 authoring tool.

You have posted this comment in incorrect forum page.

I would request you to contact our Captivate support team using the support channels in the link below. 

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

Regards,
Debiprasad Maharana
Adobe Inc.

[yokok9528851]

Hi Debiprasad,

Thank you very much!

I will contact to "https://helpx.adobe.com/contact/enterprise-support.other.html#captivate".

Thanks a lot!

Best regards,

Yoko.