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Can't show Text Caption

Adobe Employee ,
Jul 20, 2020

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Hi ,

I am using Captivate 2019.

Suddenly, I can’t see all text caption in my Captivate.

I re-installed captivate , font and executed windows update.

However, I can’t see text caption…

In timeline, the Text Captions can show.

Last week, I can show the Text captions. However this week, I can't...

What should I do....

 

Yoko.

Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

The issue is related to Adobe Captivate 2019 authoring tool.

You have posted this comment in incorrect forum page.

 

I would request you to contact our Captivate support team using the support channels in the link below. 

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

 

Regards,
Debiprasad Maharana
Adobe Inc.

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Can't show Text Caption

Adobe Employee ,
Jul 20, 2020

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Hi ,

I am using Captivate 2019.

Suddenly, I can’t see all text caption in my Captivate.

I re-installed captivate , font and executed windows update.

However, I can’t see text caption…

In timeline, the Text Captions can show.

Last week, I can show the Text captions. However this week, I can't...

What should I do....

 

Yoko.

Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

The issue is related to Adobe Captivate 2019 authoring tool.

You have posted this comment in incorrect forum page.

 

I would request you to contact our Captivate support team using the support channels in the link below. 

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

 

Regards,
Debiprasad Maharana
Adobe Inc.

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50

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Jul 20, 2020 0
Adobe Employee ,
Jul 21, 2020

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Hi,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

The issue is related to Adobe Captivate 2019 authoring tool.

You have posted this comment in incorrect forum page.

 

I would request you to contact our Captivate support team using the support channels in the link below. 

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

 

Regards,
Debiprasad Maharana
Adobe Inc.

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Jul 21, 2020 1
Adobe Employee ,
Jul 21, 2020

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Hi Debiprasad,

Thank you very much!

I will contact to "https://helpx.adobe.com/contact/enterprise-support.other.html#captivate".

Thanks a lot!

Best regards,

Yoko.

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Jul 21, 2020 0