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Captivate 2017 Learning Interaction Gadget Responsive html5 output not preview in chrome

New Here ,
Sep 02, 2018

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I used Captivate 2017 Learning Interaction gadget in two slides. I am not able to view the html5 output in chrome browser. But It is working in firefox browser.

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Correct answer by RodWard | Adobe Community Professional

If you are testing this HTML5 content locally from your own PC hard drive, try uploading the content to a web server or LMS and test it from there.  You may find that it works perfectly then.

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Captivate 2017 Learning Interaction Gadget Responsive html5 output not preview in chrome

New Here ,
Sep 02, 2018

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I used Captivate 2017 Learning Interaction gadget in two slides. I am not able to view the html5 output in chrome browser. But It is working in firefox browser.

Adobe Community Professional
Correct answer by RodWard | Adobe Community Professional

If you are testing this HTML5 content locally from your own PC hard drive, try uploading the content to a web server or LMS and test it from there.  You may find that it works perfectly then.

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Sep 02, 2018 0
Adobe Community Professional ,
Sep 02, 2018

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If you are testing this HTML5 content locally from your own PC hard drive, try uploading the content to a web server or LMS and test it from there.  You may find that it works perfectly then.

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Sep 02, 2018 0
New Here ,
Sep 03, 2018

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Yes, I tried on the web server, but I faced .json issue.

Captivate chrome issue.JPG

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Sep 03, 2018 0
Adobe Community Professional ,
Sep 03, 2018

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Yes.  Captivate's HTML5 output now requires servers to have JSON enabled.

Try setting your module for SCORM 1.2 and upload it to SCORM Cloud to test there.  SCORM Cloud has JSON enabled so you should be able to see whether or not your learning interaction works or not.

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Sep 03, 2018 1
Most Valuable Participant ,
Sep 03, 2018

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SInce the second version of 9 JSON has to be supported by the webserver.

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Sep 03, 2018 1
Most Valuable Participant ,
Sep 03, 2018

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The problem with browsers is that the support for HTML is not stanfardized like it was for SWF output. Are you sure it is not the disabling of Autoplay in Chrome which is causing the problem. I totally agree with Rod that the only way to see the full functionality is to upload either to a webserver (if reportng is not used) or to a LMS. In the last case you could try testing in SCORM Cloud.    

Are you using the most recent version of 2017 which is 10.0.1.286?

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Sep 03, 2018 0
New Here ,
Sep 03, 2018

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I have published only HTML5 not scorm package. In this case what I do?

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Sep 03, 2018 0
RodWard LATEST
Adobe Community Professional ,
Sep 05, 2018

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If it's not a SCORM package then you will still need to upload it to a web server that supports JSON files to get a good test that eliminates the possibility that the issue is just browser security.

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Sep 05, 2018 0