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Captivate 2017 Word Search: Answer Clues

Community Beginner ,
Dec 09, 2018

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Hello,

I've created a Word Search in Captivate with 7 questions. No matter what I do, the answer clues are cut off, and the user is unable to see the full list of questions when scrolling. I've tried shorter questions, removing questions, changing the text size, changing the puzzle size, different templates, checking and unchecking the "scale text for responsive projects" option.

Thanks for your help! Jen

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Captivate 2017 Word Search: Answer Clues

Community Beginner ,
Dec 09, 2018

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Hello,

I've created a Word Search in Captivate with 7 questions. No matter what I do, the answer clues are cut off, and the user is unable to see the full list of questions when scrolling. I've tried shorter questions, removing questions, changing the text size, changing the puzzle size, different templates, checking and unchecking the "scale text for responsive projects" option.

Thanks for your help! Jen

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Dec 09, 2018 0
Adobe Community Professional ,
Dec 09, 2018

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Screenshots would help us see the problem.

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Dec 09, 2018 0
Community Beginner ,
Dec 09, 2018

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Here's a redacted screen shot. There are 7 questions, but only 6.5 are displaying, and I'm at the bottom of the scroll bar. Thank you!

Answer Clues.PNG

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Dec 09, 2018 0
Adobe Community Professional ,
Dec 10, 2018

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I think this is probably because your answer clues cannot exceed a given number of characters.  It's probably not all that generous.  These Learning Interactions are quite limited in most respects and not customisable at all.

What happens if you reduce your answer clue text considerably?

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Dec 10, 2018 0
Community Beginner ,
Dec 10, 2018

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Thanks Rod! It seems as I reduce questions, text size, etc. The Answer Clue text elongates and unfortunately still gets cut off. I'm surprised this doesn't work better. Do you have any other suggestions? Thanks so much, Jen

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Dec 10, 2018 0
Adobe Community Professional ,
Dec 10, 2018

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You are testing this out by first publishing to HTML5 and then viewing in a web server environment are you?  Testing these learning interactions from just within Captivate never gives you a good idea of what they will look like?

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Dec 10, 2018 0
Community Beginner ,
Dec 10, 2018

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Hello,

Yes, I'm publishing with HTML5 and posting to an LMS (Learning Management System) server.

Any other ideas?

Thanks again Rod!

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Dec 10, 2018 0
Adobe Community Professional ,
Dec 11, 2018

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The only thing I can think of would be that there is something about the text of either your chosen words or their clues that is fouling up the code of the widget.  Since whatever you enter into these learning interactions ends up coming out as HTML / CSS / JavaScript (otherwise known as HTML5) then anything which looks like computer code can sometimes foul up the display.

I suggest you remove everything from the equation to simplify the problem and work from there to debug it.

Open a new blank project, insert a new Learning Interaction with no words or cluse, and then test that this one displays correctly.  If it does, start adding your words and clues in small groups, testing all the time to see whether the issue reoccurs.  If you can prove that it is NOT related to the words and clues, then it is possible that either the learning interaction in your main project or even the entire project itself has become corrupted. 

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Dec 11, 2018 0
New Here ,
Dec 03, 2019

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Hi There,

The answer clues can only be on one line. When you create the word search and click generate and an answer clue extends to a second line, that's the problem. Unfortunately, you will have to use few characters for each answer clue for it to correctly display all seven word choices.

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Dec 03, 2019 0