Captivate 2019_Background audio

[Charlotte Leyland]

Hi All,

I've placed some audio I would like to play in the background of my project (Audio > Import to > Background) but it fails to play?  It looks like it's there but when I preview my slide no sound. 

No Captivate updates waiting.  I'm working on a PC....  Here's a screenshot of what I can see...

Thanks

KIm 

[Lilybiri]

THere is NO Preview slide, only Play Slide which is not a Preview method.

Do you hear the background audio when you use Preview HTML in Browser (F11) if you want HTML output?

[alfredmack]

What kind of browser are you using in preview?