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Captivate 2019 Crashes on Preview

New Here ,
May 10, 2019

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Looking for help. Every time I try to preview my captivate project it stops responding and I have to force quit - at 38% exactly. I am on a mac and I have the latest patch installed, running 11.0.1.266. The publish function still works, thankfully.

Please advise and thank you so much in advance.

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Captivate 2019 Crashes on Preview

New Here ,
May 10, 2019

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Looking for help. Every time I try to preview my captivate project it stops responding and I have to force quit - at 38% exactly. I am on a mac and I have the latest patch installed, running 11.0.1.266. The publish function still works, thankfully.

Please advise and thank you so much in advance.

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May 10, 2019 0
RodWard LATEST
Adobe Community Professional ,
May 10, 2019

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Take a copy of your CPTX project file and hide groups of slides then test publish to see if you can use a process of elimination to find the reason.  It will often be due to some kind of corruption that has crept into the project.

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