I've recently upgraded to Cap 2019. When I publish a project I am getting an unknown exception:
What I'm trying to do is create the zip file for uploading onto our LMS. I've had no problems doing this with previous versions of Captivate.
I'll ask our IT guys to look into it as I'm not a techie person! Can anyone give me some guidance as to what to tell IT to do please?
It looks a little to me like you might be trying to publish the zip file from Captivate to a location that is NOT local on your computer hard drive.
Have you configured Captivate's Default Locations in Preferences to point to only local hard drive folders?
Where is the folder you are currently publishing to?
Thanks Rod. Strangely enough it seems to be working this morning! I'll keep an eye on it though.
I'm having this same issue, but with a twist. It works fine the first few times I publish something in a session. If I leave the file sit open while I work on other things for a while (say 30-60 minutes), I get the error the next time I publish.
For example, the following occurred today:
So now I'm stuck. Might try rebooting Windows.
I was experiencing the same issue today. I was able to publish my file after changing the Project Title in the "Publish To My Computer" window.