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Captivate 2019 Knowledge Check won't advance

Engaged ,
Apr 28, 2020

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We have a project in Captivate 2019 that after answering the knowledge check the slide won't advance.  We've checked the timeline and it hasn't elongated.  The student clicks anywhere on the slide but the slide just sits there.

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Quizzing and LMS

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Captivate 2019 Knowledge Check won't advance

Engaged ,
Apr 28, 2020

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We have a project in Captivate 2019 that after answering the knowledge check the slide won't advance.  We've checked the timeline and it hasn't elongated.  The student clicks anywhere on the slide but the slide just sits there.

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Quizzing and LMS

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588

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Most Valuable Participant ,
Apr 28, 2020

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The default setup of a KC slide is with Infinite Attempts, which means that the slide will only advance when a correct answer is given. There is no Last Attempt event in that case. Please check the actions in the Quiz Properties.

Have a look at this blog where I explain differences between KC slides and normal quiz slides:

http://blog.lilybiri.com/knowledge-check-slides-tips

 

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Engaged ,
Apr 29, 2020

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I'm pretty sure when the developer was testing the project he'd selected the correct answer but it still wouldn't advance.

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Adobe Community Professional ,
Apr 29, 2020

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You need to show us screenshots of the Property settings for the KC slide.

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Most Valuable Participant ,
Apr 29, 2020

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What is the Success action?

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Adobe Community Professional ,
Apr 29, 2020

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Can you post a screenshot including the quiz panel? Without knowing all the settings we are just guessing as to what the problem might be.

Paul Wilson, CTDP | https://captivateteacher.com

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